- Unit Head : Leads the overall strategy, vision, and operations of the unit. And also
Ensures alignment with organizational goals and drives innovation
- ICT Strategist: Develops long-term strategies for integrating digital solutions and emerging technologies and to guide decision-making in the unit.
- Digital Innovation Manager: Helps in Identifying new innovation/ opportunities that elevates the digital transformation of the unit.
- ICT Solutions Architect: Designs and architects adaptable, secure, and innovative ICT systems. And ensures the digital solution aligns with business needs.
- Innovation Researcher: Provides insights and data-driven recommendations for future innovation.
- Data Analyst/Data Scientist: Collects, analyzes, and interprets data to provide insights that guide digital strategy that helps in good decision making.
- Quality Assurance Specialist: Conducts testing to ensure that digital products meet quality standards to make end-users experience seamless and smooth.
- Support and Maintenance Technician: Provides ongoing support and troubleshooting for digital solutions and ensures the system remains functional.
- Training and Development Coordinator: Overseas training, training materials and required sessions for both internal and external teams.